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1800 258 1818
Monday to Friday 10:00 am to 6:00 pm. Saturday 10:00 am to 2:00 pm
Request A Call Back Toll Free No. : 1800 315 7818

CANCELLATION POLICY

When can you cancel an order?

You can cancel an order only till the time the order is not shipped. Order cancellation will not be allowed after shipment of order.

Will a cancellation request have any implication on you?

There will be no cancellation charges or processing fees for the customer upon order cancellation.

When do you get a refund for the cancelled order?

If the payment was by Credit/ Debit Card, Net-Banking and Digital Wallets, we will refund the money in your respective payment account. Typically refunds are processed in between 7- 10 working days after order is marked as cancelled.

Please note that we depend on the credit card issuing bank to ensure refund into your account. We only control release of funds from our side, there is little we can do in case there is a delay from the bank’s end.

What happens to the order post shipping?

Once order been shipped you have to call Polar customer care helpline 1800-258-1818 or write to us on Customercare@polaron.in to request cancelation.

If a cancellation request comes up, we will try to hold the shipment but we cannot guarantee that the cancellation request will be honoured.

How a customer can cancel his/her order?

Before avail the service Customer will have to cancel the order within 24 hours after placing the order, in this case whole amount will be refunded to customer. If notified the cancellation after 24 hours of placing the order then 25% of sales price will be deducted.

Polar – Your Interior's Best Accomplice

Polar has been a brand name on its own terms for decades now in the genre of the best fan manufacturers all across the nation. The ultimate hub for all kinds of integrated home appliances to give the decor within your residential and official spaces an added charm and aura of sorts.

Clearly one of the best fan manufacturer in India, the realm of appliances provided by the company is not limited to just the same. Supported by a group of experienced professionals possessing expertise in their own field, Polar has been soaring in its sales of water heaters as well. Time and again, Polar has been proving its proficiency as a water pump manufacturer as well.

Socially and environmentally aware, the company makes it a point to manufacture some of the best electric iron and mixer grinders by making use of the intense technologically advanced procedures and machineries. Excellence is what the company strives for. Coming across as an end to solution for all kinds home appliances, customer satisfaction has been a key driving force behind the success of the company.

Through years Polar has been changing lifestyles and raising the bar for official and residential style quotient!!