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Polar IndiaToll Free
1800 258 1818
Monday to Sunday 08:00 am to 08:00 pm
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CANCELLATION POLICY

When can you cancel an order?

You can cancel an order only till the time the order is not shipped. Order cancellation will not be allowed after shipment of order.

Will a cancellation request have any implication on you?

There will be no cancellation charges or processing fees for the customer upon order cancellation.

When do you get a refund for the cancelled order?

If the payment was by Credit/ Debit Card, Net-Banking and Digital Wallets, we will refund the money in your respective payment account. Typically refunds are processed in between 7- 10 working days after order is marked as cancelled.

Please note that we depend on the credit card issuing bank to ensure refund into your account. We only control release of funds from our side, there is little we can do in case there is a delay from the bank’s end.

What happens to the order post shipping?

Once order been shipped you have to call Polar customer care helpline 1800-258-1818 or write to us on customercare@vishvaelectro.in to request cancelation.

If a cancellation request comes up, we will try to hold the shipment but we cannot guarantee that the cancellation request will be honoured.

How a customer can cancel his/her order?

Before avail the service Customer will have to cancel the order within 24 hours after placing the order, in this case whole amount will be refunded to customer. If notified the cancellation after 24 hours of placing the order then 25% of sales price will be deducted.

Polar India

Low Electricity Consumption

Saves 80% Electricity cost

Polar India

Low Maintenance

No effort to maintain the efficiency

Polar India

Reduced CO2 emission

Reduced CO2 emission, Eco friendly

 

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